Frequently Asked Questions

Yes. One purchase covers your iPhone, iPad, Mac, and Vision Pro when you're signed in with the same Apple ID that bought it. Access usually syncs via iCloud Keychain; if it doesn't, open Darkroom Settings and tap Already made a purchase?

More detail on the Darkroom+ membership page.

Darkroom+ is offered as monthly, yearly, and Forever (one-time) plans. Prices vary by country and occasional campaigns — check the in-app paywall or our App Store page for your account.

All current plans unlock the same premium features, including future ones.

Yes. You can use every premium tool without a membership — export is what requires Darkroom+. Some plans and regions also include an App Store trial; availability varies.

Sign in with the same Apple ID you used to purchase, then open Darkroom Settings and tap Already made a purchase? If that fails, confirm the Apple ID under Media & Purchases, try signing out and back into the App Store, and check Apple System Status.

Yes for all membership options — turn on Purchase Sharing in Family Sharing settings. Apple may limit device sharing for some one-time purchases (Forever or legacy); subscription sharing generally has fewer restrictions. Details on the membership page.

Yes. Look for the Forever one-time purchase in the paywall — tap show all purchase options if it isn't visible. Same features as the subscriptions; you pay once up front.

Yes. Your originals are never altered, and your edits and presets stay on the device. You'll need an active membership again only to export work that uses premium tools. See more on the membership page.

Cancel from your App Store account: Manage subscriptions. Apple handles billing and refunds — use their refund flow for Forever purchases or unexpected charges.

Yes, but not in one tap. Cancel the subscription, let it fully lapse, then buy Forever in Darkroom.

We don't generally issue educational or institutional promo codes. Seasonal offers appear automatically in-app when you're eligible. If an in-app discount doesn't apply correctly, email us with a screenshot.

A one-time purchase from before Darkroom+ (through February 2020) that unlocks a limited set of older premium features. Full details and the feature list are on the Legacy Purchase page.

If it isn't in the app, it isn't available yet. Check or vote on our public feature suggestion board, or add your own request.

Darkroom runs on iOS & iPadOS 26 and macOS Tahoe, but it isn't fully optimized for Liquid Glass yet. An update is planned later this year.

Not today — Darkroom is Apple-only (iPhone, iPad, Mac, Vision Pro). You can sign up for Android updates or Windows updates. Copycat apps on other stores aren't ours; we recommend avoiding them.

A few. Custom app icons must be set manually on Mac, and hashtag export helpers are iOS-focused where those social apps live. We aim for parity where the platform allows.

Yes for 16 languages: English, Arabic, Dutch, French, German, Hindi, Italian, Japanese, Korean, Malay, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, and Turkish. Darkroom follows the system language; from iOS 13 you can also set a per-app language under Settings → Darkroom → Language. Missing yours? Request it.

Yes — join via the Beta page. Read the risks carefully, and please send feedback when you try new builds.

Not yet. You can crop and place a photo in a frame; true resize / upscale isn't available. It's on our radar via the feature board.

Not without importing them first. Darkroom works from your Apple Photos library (and in-app import), not as a folder browser for external disks.

Not currently. We're considering bringing playback back.

Not yet — export will error. Support is planned.

Not yet. We're considering HDR support. For how iPhone HDR capture works, see Apple's documentation.

Not yet — Darkroom can't display, edit, export, or change playback speed of slow-motion clips.

Open Export from the editor (or press-and-hold a photo in the library). Choose Save, Save Copy, or share to another app. Edits are non-destructive until you export.

See the Export and Export Settings pages for formats, quality, and metadata options.

After editing, use Create Preset in the Presets tool. Share, update, and delete actions live under the preset's ••• menu.

Full walkthrough: Presets and the Create a Preset guide.

Connect the camera or card (USB / SD reader), open Darkroom, and use Import in the album selector. Step-by-step on the Import page.

Darkroom often needs Full Disk Access for drives and folders. In System Settings → Privacy & Security → Full Disk Access, add Darkroom, then try again. See also Import.

With iCloud Photos and Optimize Storage, Apple may offload full originals (especially RAW) and keep previews. Opening or editing them triggers a download. You can change this in Photos settings — details in Apple's docs and our iCloud Library page.

Photos sync via iCloud Photos; Darkroom's edit stack stays local to each device. To carry a finished look to another device, use Save / Modify Original so the result syncs through Apple Photos. More in iCloud Library.

To show and edit your library. You can grant full access or selected photos. We never upload or remotely store your photos, and nothing leaves the device unless you export or share it. See our Privacy Policy.

Your photos stay on your devices. We don't sell or remotely store your library. Read the full policy in plain language: Privacy Policy.

For ideas and votes, use the feature board. For bugs or crashes: update Darkroom and iOS, note clear repro steps, then use Ask a Question in Darkroom Settings (that sends useful context). Screenshots or screen recordings help. You can also email feedback@darkroom.co.

RAW files are unprocessed sensor data — more editing latitude, especially in high contrast or low light, at the cost of larger files. Darkroom edits them non-destructively. Practical workflow: How to Edit RAW Photos.

Apple's format (from iPhone 12 Pro onward) that keeps RAW-like latitude with computational photography baked in. Darkroom recognizes ProRAW with a badge. Enable capture in Camera settings — Apple's guide — or use an app like Halide.

The JPEG is heavily processed by the camera or iPhone; the RAW is the uncooked capture. Brightness and color are yours to set — see the RAW editing guide.

Usually yes — we use Apple's system RAW support. Check Apple's lists for your OS:

• iOS & iPadOS 26, macOS Tahoe
• iOS & iPadOS 18, macOS Sequoia
• iOS & iPadOS 17, macOS Sonoma

Brand-new cameras may need an OS update before they appear.

Convert it to DNG first (e.g. with Adobe's free DNG Converter on Mac), then import the DNG. Use the latest converter version if conversion fails.

Common causes:

• Compressed RAW — Some Fuji, Sony, and Nikon cameras default to compressed RAW, which Apple (and Darkroom) don't support. Switch the camera to uncompressed RAW.
• Transfer corruption — Try copying the file again.
• No RAW badge — Some devices lack the hardware to process RAW.